- How long does it take until I get my final product?
- How much are the shipping costs inside of the EU?
- Which countries does YOUTAILOR ship to?
- Can I actually see the current status of my shipment somewhere?
- What if the shipment takes longer than expected?
- What should I do if the shipment does not arrive at my home or office address?
Our hand made shirts, blouses and polo shirts are normally shipped within 5-8 weeks. Suits, trousers and jackets are shipped within 6-9 weeks. The delivery time can not be guaranteed. When there are questions in regards to measurements, an ordered fabric is not available, the finished product has failed quality control or other unforeseen events occur then the delivery time may be longer. We do everything in our power to deliver quickly.
The shipment cost is a flat fee of EUR 8.50, whether you order 1 product or 50. Shipping is free at a minimum order value of EUR 100.
We ship our products to Germany, Switzerland and exclusively to the following EU-countries: Andorra, Belgium, Denmark, Finland, France, Greenland, Guernsey, Ireland, Italy, Jersey, Liechtenstein, Luxembourg, Monaco, the Netherlands, Austria, Poland, Portugal, San Marino, Sweden, Spain, Czech Republic, Hungary, United Kingdom
You can check the current status of your order in your personal client section on our website. We would kindly ask you to log into our website. Then go to menu "order status”. You will be informed about any changes in your orders status by an automatically generated Email.
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